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...For a better society...

Wednesday, August 11 2004

Vol 17 No.30

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  • New Page 10

    Bridging the rural digital divide in Africa

    BRENDA ZULU

    For millions of people in rural Africa, radio is the most accessible, economical and popular means of communication. Radio stations targeting the rural communities need to be set up in addition to training broadcasters in reporting on the use of ICTs. In addition these radio stations need to be provided with fact sheets on food security issues, weather, post-harvest operations, and early warning systems and nutrition.

    There is also need for radio stations to be connected to the Internet and to train broadcasters to collect and adapt information for their programmes.

    According to the Food Agriculture Organisation (FAO), Martin Ole Sago, a rural broadcaster in Tanzania, has neither a computer nor a phone. But he drives more than 100 Km each week to Arusha to log on and gather information for his listeners. "We must bring food security information to the grassroots, to the people who need it," he says.

    Rural or remote areas exhibit one or more of the following characteristics: scarcity or absence of public facilities such as reliable electricity supply, water, access roads and regular transport. Scarcity of technical personnel; difficult topographical conditions e.g. lakes, rivers, hills, mountains or deserts, which render the construction of wire telecommunication networks very costly, severe climatic conditions that make critical demands on the equipment;

    Low level of economic activity mainly based on agriculture, fishing, handcrafts, etc

    Low capita income underdeveloped social infrastructures (health, education etc) low population density, very high calling rates per telephone, reflecting the scarcity of telephone services and the fact that large numbers of people rely on a single telephone line.

    These characteristics make it difficult to provide public telecommunication services of acceptable quality by traditional means at affordable prices, while also achieving commercial viability for the service provider.

    Internet is also on the other hand mostly widely used platform adopted to deliver multimedia applications in rural areas of developing countries. While much negative attention in developing countries has been focused on the use of the Internet as an illegal by pass mechanism in the international traffic arena, the long term importance of the Internet for developing countries lies in its potential to improve the domestic flow of economic and educational resources between isolated rural communities and urban centres. Areas of application for Internet and other communication based application include tele-medicine and public health education, coordinating regional food security efforts, making governments sponsored agricultural extension services more effective and accessible to rural farmers, and enabling more rural children, adolescents and post secondary students to receive an education among others.

    The need for basic literacy, computer skills and training in the use of ICT applications remains a significant challenge for rural areas. Language barriers and the complexity of Personal Computer (PC) operation have shown to hinder Internet diffusion. Many innovative skills have been devised in rural areas to over come these barriers. Although not widely utilised, techniques such as voice mail, translation of content, and icon based telephones illiteracy are not necessarily barriers to the use of communication needs are comprehended and addressed. Relevant content is extremely critical to the success of any rural application.

    A great deal of progress is being made in rural community and business development and through the introduction of telephony, tele-centres, e-mail and radio broadcasts.

    An example of the impact the Internet can have on women in Africa can be illustrated by the story of the Nakaseke women in Uganda. The International Women’s tribune Centre (IWCT) developed a CD-Rom with the women of the Nakaseke tele-center in Uganda, which uses speech interface and simple point and click technique. The women who use the programme hear a voice speaking in their own language when they click on the text and graphics. This is such an effective way of enabling illiterate women to use the Internet that women travel from all of Uganda to be taken through the programme by the Nakaseke women. The women who teach this programme to others as well as those who learn it are empowered because they are now able to expand their skills and experiment with small and medium businesses.

    Problems with installation and maintenance of wire plant have prompted the widespread use of wireless systems in rural areas. Nine types of wireless access systems in rural access systems were identified through the case studies and International Telecommunications Union (ITU) activities, illustrating existing and emerging access options for reaching rural communities. Given the trend towards shared facilities such as tele-centres, University extension centres, Post offices, Info Kiosk, etc as well as the variety of revenue models associated with social services in the health, educational and e-commerce fields, the focus group considered technologies which expanded the number of supportable applications as well as those which demonstrated lower per line costs.

    Demand for Internet based telecommunication applications in rural areas, particularly e-mails, has resulted in new applications of old technologies, such as Video Home Frequency (VHF) radio systems and meteor burst communications, for non real time services. In addition, new combinations of existing technologies are extending the reach and flexibility of wireless access systems as well as reducing total coats through the reducing total costs through the integration of shared systems and components. In particular, many rural operators are deploying Very Small Aperture Terminals (VSATs) and point to multipoint terrestrial radio systems integrated with wireless local loop systems based on standards such as Personal Handy-phone System (PHS) and Digital Enhanced Cordless Telephone (DECT).

    Access options on the horizon for rural areas include a number of technologies that are new to the rural marketplace or still under development.

    It is of the utmost importance that ITU strives to raise awareness of the rural information and communication needs of developing countries within the computing and information technology industry. Unlike the tecommunication industry that has been doing business in underdeveloped rural areas for several decades, companies in the core Information Technology (IT) sector are generally unfamiliar with the environmental and social requirements of rural areas of developing countries, mostly in Africa.

    The lack of main energy supply in many rural and remote areas is a major obstacle to deploying telecommunication infrastructure. Many government agencies, and NGOs are currently working to support broader or massive use of telecommunications and IT systems in electrified rural areas.

    Governments should therefore consider closely linking renewable energy specialist with rural telecommunication and ICT initiatives; and promote the development of low cost information appliances for rural ICT. Increase collaboration with micro finance organisations to help develop communication based rural businesses and applications. Conduct pilot projects of packet based wireless access infrastructure for multimedia applications. Maintain and expand the web site, hold a symposium on new technologies for rural applications.

    • Concluded

    • Mrs Zulu, contributed this piece from Zambia

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