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MTN Stopped from Charging N100 for PSB Migration By Tayo Ajakaye Against the background of incessant customers complaints, the Nigerian Com-munications Commission (NCC) has stopped MTN Nigeria Communications Limited from further deducting the sum of N100 from any subscriber intending to switch to the per second billing option on its network. Speaking at the monthly Telecom Consumer Parliament in Lagos, the Commission's chief executive, Engr. Ernest Ndukwe said it was both wrong and unfair to continue to bill subscribers for migrating to a particular billing option. Ndukwe said that the Board of the NCC has approved the decision to stop MTN from the practice. He said he did not make the announcement on his own. MTN started the per second billing option briefly on December 1, 2003. It suspended further migration after about a week citing as its reason for doing so its miscalculation and apparent underestimation of the number of the subscribers that would want to switch to the PSB. In August, 2004, several months after all the other networks have fully commenced migrating subscribers to PSB option, MTN announced that it would soon re-commence migration limiting the number of subscribers to be migrated to 50,000 per week. The company also devised a product, MTN 4 U, for subscribers who wanted to join the PSB to register online or to visit the MTN Friendship centres for that purpose. With the directive by the NCC weekend, it is unclear how fast MTN would be able to adjust its system in compliance with the directive. The Nigerian Mobile Telecom-munications Limited (Mtel) was also criticized for not getting its short messaging service right. The NCC asked how long M-tel wanted to take to get its SMS service right, particularly as some PTOs and new entrants into the industry are delivering that service effectively. Vmobile also disclosed at the occasion that it now places new subscribers on PSB automatically and that those subscribers who prefer the per minute billing option (PMB) would be required to pay N100. The Telecom Consumer Parliament is a monthly forum of subscribers with the operators to address service problems. It is an initiative of the NCC. Who Are We ? | About THISDAYOnLine.com | THISDAY People | Contact Us © Copyright 2000 Leaders & Company Limited

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